+30 210 4296 631 info@athensassistance.gr

ML11150CRAthens Assistance has received 5 times in the last 7 years, the IAG Quality Award, specifically the years 2008, 2009, 2011, 2012 and 2013, making us the only company in the Group’s 20-year history, with 5 top awards in total and the years 2010 and 2013 the company received the second award.

These awards not only prove our longterm effort to provide quality services, but also bear the responsibility to maintain this level of service through our commitment for continuous improvement.

I would like to thank the whole operations team at Athens Assistance for the fantastic assistance you provided us during the handling of this case. From the initial steps to the later repatriation to Australia everything has been handled quickly and on an extremely professional way

Dr Arnaud DEROSSI

Medical Director, Assistnace , International SOS Paris

Let me say a heartly thank you for your staff for the precise and state-of-art help for us in this case.

Everything was preciously organized, the providers were maximally helpfull … and Greece was beautiful, as usual.

Thank you very much again!

Dr. Peter Felkai

Chief Medical officer, SOS - HUNGARY

Thank you SO MUCH for your outstanding assistance with this case. You are amazing!

Stephanie Buck

Assistance coordinator, On Call International

Mrs Anne M. has written to us that she was very impressed with the professional service she received from you during her holiday. We pass on her comments here: “Excellent service from Athens Assistance”.

May we take this opportunity to express our own thanks for providing an excellent service.

Rudi Fritsch

European Network Manager, Green Flag

Thank you again for your great assistance

Tomoya Hashimoto

Emergency Assistance Japan

Thanks again for all of your assistance. It has been excellent.

Susan Reicheld

WTP Canada

GVA is very grateful to your team for the excellent assistance for the evacuation of the following subscribers

K.Tatyana,  K.Elena,  V.Yurij,  B.Daria

Maria Berkova

Business Development Manager, Global Voyager Assistance

A thank you for the service and professional help that you and your staff provided transporting my patient and me … Nice to meet a very competent and friendly staff.

Dr. Jesper Byrdorf

Doctor, Euro-Alarm A/S Copenhagen

I would like to thank you and your team for the excellent care provided to June and Ileana.

June was so pleased to see your team arrive in Bucharest and was very impressed by the team;s professionalism.

Thank you again!

Tor Skroder

RN - President, Trinity Air Ambulance International

On behalf of EuroAlarm Assistance Prague I would like to thank you for a professional assistance when dealing with the medical cases of our clients. Since the beginning you have been communicating with the hospital, treating doctor and keeping us informed on the medical condition of the patients on regular basis.

We will be looking forward to cooperating with your company in the future

Lucia Hovorkova

Int.Communication Manager, Euro-Alarm Prague

On behalf of our Paris and Sydney office i wish to thank all you dedicated people in Athens for the wonderfull assistance and kind help throughout this case.

Your kind assistance and professional approach to every request we put to you is second to none. Without the fantastic help from you we wouldn’t be able to achieve satisfactory outcome for the patient and our client.

Frank Stih

Operations Coordinator, International SOS (Australasia)

Thanks again Rena !!!!!

You really do help a lot with every case. We appreciate it a lot

Christine

Customer Care Pty Australia

Thank you! Amazing service.

Alexander Denmeade

Customer Service Executive, International SOS

Thanks for all your help with my insurance problems while in clinic. All my friends have been told of  your help and especially that of Aggeliki (Angel) when I ran out of money and how you were so much  useful.

Also, I can recommend your escort, he was a young Greek god, and just fantastic to me.

I can’t thank you enough!!

Judy G. R.

This is a short letter of thanks on behalf of my mother Mrs Irene C., to say how grateful we both were for the professional, kind and helpful way you were.

What could have been a nightmare experience was taken out of my hands and I was very impressed of the efficiency your company showed. My mother is so much better and back to her normal day to day living.

Thank you all once again.

Mrs Valeria S.

Thank you for getting me home ……
Have a very Happy Christmas

Love

Jenye D.

I write to thank you for your excellent professional service. It was such a pleasure to travel with you and gratefull that you took charge of all the arrangements and paperwork, which you dealt with taking away any fears we had regarding our unsual journey.

Thank you once again, we would love to hear from you

Hazel & Les A.

I would like both on behalf of S. and myself to thank you most sincerely for your help. It was a very difficult time for us.

We really appreciated your friendliness and most professional assistance.

My very best wishes to you and your families

 

Bill M.

Just to let everyone know that Mrs. W. called tonight to say that she had her baby last week.

Mrs. W. named her Athena and said that she will send us some pictures..

She also wanted to thank everyone for your help

Anna H.

Inter-partner