Athens Assistance has received 5 times in the last 7 years, the IAG Quality Award, specifically the years 2008, 2009, 2011, 2012 and 2013, making us the only company in the Group’s 20-year history, with 5 top awards in total and the years 2010 and 2013 the company received the second award.
These awards not only prove our longterm effort to provide quality services, but also bear the responsibility to maintain this level of service through our commitment for continuous improvement.
I would like to thank the whole operations team at Athens Assistance for the fantastic assistance you provided us during the handling of this case. From the initial steps to the later repatriation to Australia everything has been handled quickly and on an extremely professional wayDr Arnaud DEROSSI
Let me say a heartly thank you for your staff for the precise and state-of-art help for us in this case.
Everything was preciously organized, the providers were maximally helpfull … and Greece was beautiful, as usual.
Thank you very much again!Dr. Peter Felkai
Thank you SO MUCH for your outstanding assistance with this case. You are amazing!Stephanie Buck
Mrs Anne M. has written to us that she was very impressed with the professional service she received from you during her holiday. We pass on her comments here: “Excellent service from Athens Assistance”.
May we take this opportunity to express our own thanks for providing an excellent service.Rudi Fritsch
Thank you again for your great assistanceTomoya Hashimoto
Thanks again for all of your assistance. It has been excellent.Susan Reicheld
GVA is very grateful to your team for the excellent assistance for the evacuation of the following subscribers
K.Tatyana, K.Elena, V.Yurij, B.DariaMaria Berkova
A thank you for the service and professional help that you and your staff provided transporting my patient and me … Nice to meet a very competent and friendly staff.Dr. Jesper Byrdorf
I would like to thank you and your team for the excellent care provided to June and Ileana.
June was so pleased to see your team arrive in Bucharest and was very impressed by the team;s professionalism.
Thank you again!Tor Skroder
On behalf of EuroAlarm Assistance Prague I would like to thank you for a professional assistance when dealing with the medical cases of our clients. Since the beginning you have been communicating with the hospital, treating doctor and keeping us informed on the medical condition of the patients on regular basis.
We will be looking forward to cooperating with your company in the futureLucia Hovorkova
On behalf of our Paris and Sydney office i wish to thank all you dedicated people in Athens for the wonderfull assistance and kind help throughout this case.
Your kind assistance and professional approach to every request we put to you is second to none. Without the fantastic help from you we wouldn’t be able to achieve satisfactory outcome for the patient and our client.Frank Stih
Thanks again Rena !!!!!
You really do help a lot with every case. We appreciate it a lotChristine
Thank you! Amazing service.Alexander Denmeade
Thanks for all your help with my insurance problems while in clinic. All my friends have been told of your help and especially that of Aggeliki (Angel) when I ran out of money and how you were so much useful.
Also, I can recommend your escort, he was a young Greek god, and just fantastic to me.
I can’t thank you enough!!Judy G. R.
This is a short letter of thanks on behalf of my mother Mrs Irene C., to say how grateful we both were for the professional, kind and helpful way you were.
What could have been a nightmare experience was taken out of my hands and I was very impressed of the efficiency your company showed. My mother is so much better and back to her normal day to day living.
Thank you all once again.Mrs Valeria S.
Thank you for getting me home ……
Have a very Happy Christmas
I write to thank you for your excellent professional service. It was such a pleasure to travel with you and gratefull that you took charge of all the arrangements and paperwork, which you dealt with taking away any fears we had regarding our unsual journey.
Thank you once again, we would love to hear from youHazel & Les A.
I would like both on behalf of S. and myself to thank you most sincerely for your help. It was a very difficult time for us.
We really appreciated your friendliness and most professional assistance.
My very best wishes to you and your families
Just to let everyone know that Mrs. W. called tonight to say that she had her baby last week.
Mrs. W. named her Athena and said that she will send us some pictures..
She also wanted to thank everyone for your helpAnna H.